Cookies Policy

1. INTRODUCTION

Silicon Drive ("Silicon Drive", "Company", "we", "our", or "us") uses cookies and similar technologies on our website, mobile applications and digital platforms ("Platform") to improve user experience, enhance platform functionality, ensure security, analyze performance, and provide transportation and mobility-related services.

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and the choices available to you regarding their use.

This Cookie Policy should be read together with the Silicon Drive Privacy Policy and Terms & Conditions.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website. They help websites recognize your device, remember your preferences and improve your browsing experience.

Our mobile applications may also use technologies similar to cookies, including: Software Development Kits (SDKs); Device Identifiers; Mobile Advertising IDs; Local Storage; Session Tokens; Pixel Tags; Web Beacons; Similar tracking technologies.

For the purposes of this Policy, all such technologies are collectively referred to as "Cookies."

3. WHY WE USE COOKIES

Silicon Drive uses cookies and similar technologies to:

• Enable secure login and authentication

• Maintain user sessions

• Remember user preferences

• Improve website performance

• Improve mobile application functionality

• Process ride bookings

• Support driver-partner login

• Prevent fraud and unauthorized access

• Detect suspicious activities

• Improve navigation

• Measure website usage

• Analyze platform performance

• Improve customer experience

• Personalize content where applicable

• Maintain platform security

• Support customer service

• Comply with applicable legal and regulatory obligations

4. TYPES OF COOKIES WE USE

These cookies are essential for the operation of the Platform. They enable: User authentication; Secure login; Session management; Security verification; Ride booking functionality; Payment processing; Fraud prevention.

Without these cookies, certain Platform features may not function correctly.

These cookies remember your preferences, including: Language selection; Login preferences; Recently used locations; Saved addresses; Preferred payment methods; Accessibility settings; Notification preferences.

These cookies improve your user experience but are not strictly required for Platform access.

These cookies help us understand how users interact with our Platform. Information collected may include: Number of visitors; Most visited pages; App usage statistics; Feature usage; Error reports; Crash diagnostics; Performance metrics; User journey analytics.

The information collected is generally aggregated and used to improve our services.

Security cookies help us: Detect fraudulent activities; Prevent account misuse; Identify suspicious login attempts; Detect bots and automated attacks; Protect customer accounts; Secure payment transactions; Maintain Platform integrity.

Where applicable and subject to your consent, these cookies may be used to: Measure marketing campaign performance; Display relevant advertisements; Prevent repetitive advertisements; Understand marketing effectiveness; Improve promotional communications.

Silicon Drive does not sell your personal data to third parties for advertising purposes.

5. MOBILE APPLICATION TECHNOLOGIES

Our mobile applications may use technologies including: Device IDs; Push Notification Tokens; Firebase Services; Crash Reporting SDKs; Performance Monitoring SDKs; Analytics SDKs; Security SDKs.

These technologies help us: Deliver notifications; Improve application stability; Diagnose technical issues; Improve app performance; Detect fraudulent activity; Maintain platform security.

6. LOCATION TECHNOLOGIES

Silicon Drive provides transportation services that require location information. Subject to your permissions, our Platform may access: GPS location; Network-based location; Bluetooth-based location (where applicable); Device location services.

Location information helps us: Match passengers with drivers; Provide navigation; Calculate fares; Improve pickup accuracy; Monitor trip progress; Enhance passenger safety; Support emergency assistance; Comply with transport regulations.

Location access may be disabled through your device settings; however, doing so may limit or prevent certain Platform features.

7. THIRD-PARTY COOKIES

Certain third-party service providers integrated with our Platform may place cookies or use similar technologies. These providers may include: Payment gateway providers; Mapping and navigation services; Cloud infrastructure providers; Customer support platforms; Analytics providers; Communication service providers; Identity verification providers.

Such third parties process information in accordance with their respective privacy policies.

8. HOW LONG COOKIES REMAIN

Cookies may remain on your device for different periods depending on their purpose.

Session Cookies are deleted automatically when you close your browser or application session.

Persistent Cookies remain on your device until they expire or are deleted manually.

Retention periods vary depending on operational, security and legal requirements.

9. MANAGING YOUR COOKIE PREFERENCES

You can manage cookies through: Browser settings; Mobile device settings; Operating system permissions; Application permissions.

Most browsers allow users to: Accept cookies; Reject cookies; Delete cookies; Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect Platform functionality, including login, ride booking, payment processing and other essential services.

10. DO NOT TRACK

Some browsers provide a "Do Not Track" (DNT) setting.

As there is currently no universally accepted standard governing DNT signals, Silicon Drive may not respond uniformly to all DNT requests.

11. CHANGES TO THIS COOKIE POLICY

Silicon Drive may update this Cookie Policy from time to time to reflect: Changes in applicable laws; Technology updates; Platform enhancements; New services; Security improvements.

Updated versions will be published on our Platform and become effective from the date of publication.

12. CONTACT US

If you have any questions regarding this Cookie Policy or our use of cookies and similar technologies, please contact:

Silicon Drive

Registered Office: No. 212/4, 4th Floor, Bellary Road, Sadashivanagar, Bengaluru – 560080

Corporate Office: Ground Floor, 72/2, Railway Parallel Road, 4th Block, Kumara Park West, Seshadripuram, Bengaluru – 560020

Email: support@silicondrive.com

Phone: +91 99025 34239

Website: www.silicondrive.com